Frequently asked Questions

  • What are your hours? Our reception is open from 10:00am to 2:00pm Monday through Thursday. Due to Covid-19 precautions our receptionist will be working from home and will not be in the studio. During this time you may call in 518-952-1161 to ask questions, book an appointment, or purchase a gift. Our Massage hours are by appointment only. If you have treatment specific questions we suggest you book a free consultation so that you can speak directly with your massage therapist. 

  • Do  you only work with people who have fibromyalgia? We love working with everyone and can customize every session to meet your needs. We specialize in working with clients who struggle with fibromyalgia because we have the education, experience, and techniques that work best to help them feel less stress and pain and to feel more comfortable. We also have a pregnancy and postpartum massage specialist on staff that loves to work with new moms. 

  • What types of payments do you accept? We accept Cash, Check, MasterCard, Visa, Discover, or American Express. Payments are taken at the time of checkout after your massage. You can also choose to pay and tip online for contactless check out. You will receive a receipt via the email associated with your account

  • Do you offer couples massage: We Love offering couples massage but due to covid -19 we are not currently offering them at this time. 

  • Do you offer pregnancy Massage? Is it safe? Our  Massage therapist Lindsey offers Prenatal & Postpartum massage. This service is usually safe for women in any trimester provided that they do not have an at risk pregnancy. Our therapists or yourself may wish to contact your doctor prior to your session. 

  • Do I have to get naked? No! While we may be the experts in massage you are the expert in your body! We will never ask you to do anything that will make you uncomfortable. Please check out our blog post of this topic for more info CLICK HERE

  • Will it hurt? At our studio we specialize in gentle massage work. We believe in a smarter approach to working with the deeper tissues, rather than just pushing through. While you may find certain spots of your body more sensitive or tender, generally a massage should not feel uncomfortable. Please let your therapist know right away and expect us to check in with you about pressure and your general comfort often during your session. Some of you may prefer deeper or heavier pressure, you may find that you will enjoy working with Lindsey for a deep tissue session. Otherwise, please remember that gentle work can still make an impact on deep muscle tissue and be therapeutic.

  • Do I need to tip my therapist? While we always appreciate it, we never expect to be tipped. If you enjoyed your session and have the ability to offer a tip we will be grateful. If spending extra is not in your budget we completely understand and are thankful you took the time to work with us! We always love getting great reviews and finding out that a new client is visiting the studio because of a friends kind words.

  • Do you accept insurance? Unfortunately not at this time. We do however accept most wellness cards issued by your insurance company. 

Please check out our covid page for up to date info