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As NYS begins to reopen we are so excited for the positive and safe changes to come. We ask again for your patience as we navigate the challenges of these changes. As always, the safety of our clients and staff is our top priority. Please do not hesitate to reach out should you have any questions. 

 

Masks:

  • You are NOT required to wear while in the studio or during your massage. If however; you feel most comfortable in a mask you are welcome to wear yours and request that your massage therapist wears theirs as well. 

Welcome & Reception

  • All new clients or past clients coming in for the first time in 2021 will be required to fill out our Intake form which contains our covid liability waiver, online before entering the studio. You will receive a welcome/what you need to know email or text. Please read this carefully and follow all directions. 

  • Since we plan to keep up with the high level of sanitizing between appointments, we are still requesting that all clients remain in their vehicle until they receive a text via Mytime messenger letting them know when it is safe and clean to come inside. 

  • The studio door will remain shut and locked during and between appointment times. 

  • Our reception desk will remain open from 10am to 2pm Monday through Thursday online only. Our receptionist Alli, will continue to work from outside of the office and can be reached by calling 518-952-1161 during those hours or by emailing info@sanctuarymassages.com  

  • Any in person visit to the studio will be by appointment only. 

Services:

  • Face massage is back and we couldn't be more excited. Our therapists will be checking in with you to see if you are comfortable having your face touched.

  • We are not yet offering couples massages.

  • We are not offering facials at this time. 

Cleaning Protocols:

  • Sanctuary Massage has always held a high standard of cleanliness and sanitation between clients and we plan to continue to do so. 

  • Hand sanitizer will be available in each massage room and at the front desk. 

  • Cushions, pillows, towels, and extra blankets can now be displayed or readily available in each room.

  • If you have any specific questions about our cleaning protocols please do not hesitate to ask.