covid june.png

We are so excited to see your smile!

As NYS begins to reopen we are so excited for the positive and safe changes to come. We ask again for your patience as we navigate the challenges of these changes. As always, the safety of our clients and staff is our top priority. Please do not hesitate to reach out should you have any questions. 

 

Masks:

  • Masks are no longer required during your massage or visit to sanctuary massage

  • You may however, wear a mask if you feel more comfortable doing so. 

  • You may also request that your massage therapist and on site staff where a mask during your massage/visit to the studio

  • Your therapist may choose to wear a mask during part or all of your massage session or time in the studio. 

  • We reserve the right to require masks at any time in the future. 

Welcome & Reception

  • All new clients or past clients coming in for the first time in 2021 will be required to fill out our Intake form, Policy form, and covid liability waiver online before entering the studio. You will receive a welcome or welcome back email with all the details, please read this carefully and follow all instructions. 

  • Since we plan to keep up with the high level of sanitizing between appointments, we are still requesting that all clients remain in their vehicle until they receive a text via Mytime messenger letting them know when it is safe and clean to come inside. 

  • The studio door will remain shut and locked during and between appointment times. 

  • Our reception desk will remain open from 10am to 2pm Monday through Thursday online only. Our receptionist Alli, will continue to work from outside of the office and can be reached by calling 518-952-1161 during those hours or by emailing info@sanctuarymassages.com  

  • Any in person visit to the studio will be by appointment only. 

Services:

  • Face massage is back and we couldn't be more excited. Our therapists will be checking in with you to see if you are comfortable having your face touched. 

  • Our Face & Scalp massage is one of our favorite services and will be returning to our menu immediately. 

  • We are not yet offering couples massages.

  • We are not offering facials at this time. 

Cleaning Protocols:

  • Sanctuary Massage has always held a high standard of cleanliness and sanitation between clients and we plan to continue to do so. 

  • Hand sanitizer will be available in each massage room and at the front desk. 

  • Cushions, pillows, towels, and extra blankets can now be displayed or readily available in each room.

  • If you have any specific questions about our cleaning protocols please do not hesitate to ask.